Dear Valued Customers,
Thank you for your continued trust and support in JRPanel.
We are writing to sincerely apologize for the recent delays you may have experienced with your order deliveries. We fully understand that timely fulfillment is critical to your business operations, and we are deeply sorry for any inconvenience this may have caused.
Why the Delays Occurred:
This situation is primarily the result of an unprecedented surge in international orders accumulated during the recent Lunar New Year holiday period. Additionally, our manufacturing facility has been impacted by several unexpected power grid maintenance and facility upgrades in our industrial park, temporarily disrupting our continuous production capabilities.
What We Are Doing:
Please be assured that resolving this is our top priority. We have taken immediate action to rectify the situation:
Expediting Affected Orders: We have reorganized our production schedule to give the highest priority to delayed orders.
Maximizing Production Capacity: With the facility maintenance completed, our production lines are now operating around the clock. We are doing our utmost to catch up on the backlog and ensure stable delivery times moving forward.
We will keep you closely informed of your order's progress. If you have any specific concerns, or if you need to discuss urgent project requirements, please do not hesitate to reach out to our customer service team.
We deeply appreciate your patience and understanding during this time. Thank you for being a valued partner of JRPanel.
Sincerely,
JRPanel Team
March 20, 2026
